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Deleting your account

Understand what happens when you delete your account.

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Deleting your account

You can delete your account at any time. This is permanent.

Before deleting

Consider:

  • Export your data first
  • Cancel any active subscription
  • Inform clients of new payment arrangements

  • How to delete

    • Go to SettingsAccount
    • Scroll to "Delete Account"
    • Click Delete My Account
    • Enter your password to confirm
    • Click Permanently Delete

    What gets deleted

    • Your profile and settings
    • Client information
    • Payment records
    • Reminder history
    • All associated data

    What happens to Stripe?

    Your Stripe account is separate. Deleting RemindToPay:

  • Disconnects Stripe
  • Does NOT delete your Stripe account
  • Pending payouts will still complete
  • Delete Stripe separately if needed.


    Can I recover my account?

    No. Deletion is permanent. Make sure you've exported any data you need.


    Taking a break instead?

    If you might return, consider:

  • Downgrading to Free (it's £0)
  • Keeping the account inactive
  • Archiving clients

  • Related: Exporting your data

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