R
RemindToPay
How It WorksFeaturesPricingBlogHelp
Get Started
  1. Home
  2. Help Center
  3. Client Portal
  4. What clients see in their portal
Back to Help Center
Client Portal
Article 3 of 6
Help Center
Categories
Creating your accountCompleting onboarding (3 steps)Setting up Stripe ConnectAdding your first clientSending your first reminderUnderstanding your dashboard
Adding a new clientEditing client detailsUnderstanding client statusIndustry-specific fieldsArchiving and removing clientsClient limit on Free planSetting up session schedules
How automatic reminders workThe 5-stage reminder sequenceSending manual remindersCustomising reminder messagesTemplate variables explainedViewing reminder historyReminder delivery statusWhy some reminders show as bounced
How clients pay youRecording manual paymentsUnderstanding processing feesFee handling: absorb vs pass-throughViewing payment historyAutomatic receiptsResending a receiptCreating and sending invoices
What is the client portal?Sharing portal links with clientsWhat clients see in their portalHow clients make paymentsRegenerating portal linksPortal branding
Calendar viewsColour-coding by service, client, or statusTaking action from calendar eventsUnderstanding calendar statsExporting to iCal or Google Calendar
Understanding your stat cardsCollection rate explainedIncome forecastNeeds Attention listRecent activity feed
Connecting your Stripe accountHow money flows to your bankAccessing your Stripe dashboardUnderstanding payoutsDisconnecting StripeDeleting your Stripe account
Updating your profileUploading your business logoSetting up reminder automationCustomising receipt messagesMonthly summary emailNotification preferencesChanging your passwordEnabling two-factor authenticationManaging active sessions
Free vs Pro: what's includedUpgrading to ProManaging your subscriptionCancelling your subscriptionViewing billing history
Exporting your dataDeleting your accountHow we protect your data
Email reminders not sendingStripe connection issuesPayment not showing as receivedClient can't access their portal"Client limit reached" error

What clients see in their portal

Everything your clients need to pay you, nothing more.

3 min read

Portal overview

Your clients see a clean, simple page with just what they need.

Header

  • Your business name
  • Your logo (if uploaded)
  • Balance section

  • Amount they currently owe
  • Due date (if set)
  • Payment options

  • Pay by Card - Button to pay securely online
  • Bank Transfer - Your bank details (if enabled)
  • Payment history

  • List of previous payments
  • Dates and amounts

  • What clients DON'T see

    To keep things simple and private, clients cannot see:

  • Other clients' information
  • Your full client list
  • Your business settings
  • Internal notes

  • Mobile friendly

    The portal works perfectly on phones and tablets. Clients can pay from anywhere.


    Branding

    The portal uses your business name and logo to look professional and recognisable.


    Related: How clients make payments

    PreviousSharing portal links with clientsNextHow clients make payments

    Was this article helpful?

    On this page

    Need more help?

    Our support team responds within 24 hours.

    Contact Support

    support@remindtopay.com

    How It WorksBlogHelpPrivacyTermsContactAbout

    © 2025 RemindToPay Ltd. All rights reserved.

    by AuraDigitalHub