Resending a receipt

Resending a receipt

Clients sometimes need another copy of their receipt. Here's how to send one:

1. Go to Clients
2. Click on the client's name
3. Find the payment in their history
4. Click Resend Receipt

The receipt will be sent to their email address on file.

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When to resend

• Client can't find the original
• Email bounced the first time
• Client needs it for their records
• You updated their email address

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Sending to a different email

If the client wants the receipt sent somewhere else:

1. Update their email in their profile
2. Then resend the receipt

Or simply download the receipt and forward it yourself.

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Downloading receipts

You can also download a copy:

1. Find the payment
2. Click Download Receipt
3. Save the PDF

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Related: Automatic receipts